General conditions


Les presents Condicions, regulate the legal relationship derived from the processes of formalitzats purchase by Usuaris through the website. The users accept expressly the full adhesion to the present stipulations, in the version published by at the moment in which the user contracted the product in which he is interested. Accordingly, the user is obliged to comply with the conditions of contracting, each time that the contract of a product is contracted, until the goods have been subject to modifications of the last installment to be accessed.

Mitjançant l'acceptació de les presents General contractual conditions l'Usuari states:

to. That you are a person capable of contracting.
b. That has arrived and I accept these presents general contractual conditions.
The usuari tindrà accés always i in tot cas, stipulates the initiation of the procedure of purchase of productes, to the conditions of contract, can be emmagatzemades i / o reproduced in a durable. I a vega, l'Usuari contracti a producte, rebrà via electronic race, the confirmation of the contractual productions together with the general conditions that regeixen the contractual relationship. In connection with the contracting of any product, the user expressly agrees to the documents and confirmations required to notify article 99.2 of the Reial Decret Legislation 1/2007, dated November 16, following the notification by electronic mail.


Mitjançant aquest contracte (negociants, S.L.U, domicili social a Barcelona, c / Agullers 7, i NIF B-60.389.731) come to the client (any physical or legal person that subscrigui any contract purchase contract of the seva page) and aquest buys from the product specifat to the invoice / albarà / comanda. S'enten per "contracte" the transaction of purchase that s'instrumenta mitjançant aquest document. S'entén per "producte" the merchandise object of purchase.


Els preus dels nostres productes s'expressen in euros and included the Impost of the Afegit Value (VAT) corresponding to the product. reserves the right to modify their prices in tot moment, but the products will be invoiced on the basis of the current tariffs at the moment in which it is registered the commission.

I do not assume responsibility for any typographical or arithmetical error that you may put on the page.


They offer you the pre-ss vòlides while you are at the web site, always depending on the available stocks.

We reserve the possibility of assigning a maximum of blisters from each client. The assigments are in reception sort f the command.

Normally, I offer products that I have in stock. For products that isn't in our warehouse, our offerés valide this condition that available for our suppliers. Will provide indications on the availability of products at the moment in which process is carried out.

In the case that the product was not available after the process of a commission, it will inform the buyer by e-mail or by telephone of the lliurament of només a part of the seva comanda podent el mateix to accept or cancel the order. In any case, the client receive the refund of the import partial or complete in 72 hours.


The payment of the product will be made online with VISA credit card, MASTERCARD or through the PAYPAL platform. will deliver the corresponding invoice to the customer when he / she so requests when completing the recruitment data. This invoice will be physically delivered together with the order. The charge to the credit card will be made at the time of purchase.

All purchase transactions are carried out within a strict framework of confidentiality and encryption through the SSL protocol. Thus, guarantees the confidentiality of the data provided by the client by means of encryption, avoiding its communication to third parties outside the legal relationship, in accordance with the provisions of Law 15/99 on the Protection of Personal Data. At random, in order to reinforce security and to verify the reliability of the data provided during the execution of an order, the company may ask the customer for additional information (such as a copy of the DNI or proof of domicile less than three months old) verify that the purchase has been made by the cardholder. The document must be sent within five working days, reserving the right to make the reimbursement of this order if it does not receive the documents requested or if these are not valid.

Likewise, reserves the right to cancel or reject any order of a customer with which it maintains a litigation regarding the payment of an earlier order.

The moment you press the "ACCEPT" button during the order confirmation, the bank checks the validity of your credit card number and checks that it is not locked.

In no case does have access to their bank account details or keep them on their servers. For this reason, you must provide them again each time you make a new transaction on our website. In this way you get a double protection against abuse and fraud.


Delivery in Barcelona and Madrid province will be made the next day for orders placed before 14:00 hours. For the rest of Spain, delivery will usually be 48 hours *. For international shipping: 3-5 work days.

* During the months of August and December this term may change.

The products are sent to the address indicated by the customer during the execution of the order. In order to optimize delivery, we invite the buyer to indicate an address in which the order can be delivered workdays from Monday to Friday from 9:00 am to 7:00 pm.

In case the carrier tries to deliver the package and there is no one to receive it, it will leave a note stating the intent of delivery. Please contact the transport agency as soon as possible through the telephone number in the note, in order to arrange a new delivery.

If in this second delivery there was no one to receive it, he will leave a note again stating the second attempt of delivery. Thereafter, your order will remain in the office of the transportation agency for 15 days. After these days have elapsed, your order will be returned to our warehouse.

By the time you receive your package, you must:

1. Check the conformity of the goods received at the time of delivery.
2. Indicate any anomalies in the delivery note, stating their reservations and including their signature.
3. Transportation providers do not allow the return of the merchandise if the customer opens it in their presence, but can check the box from the outside and if it detects that the box is wet or wet, do not accept the order. Our partner will notify us of the incident and we will automatically send a new shipment at no cost to you. assumes no responsibility for the consequences of possible delays in the delivery.

NOTE: Orders to pick up at our store in C / Agulllers, 7 in Barcelona or the Vila Viniteca in Madrid will be available 48 hours after ordering and after receiving the confirmation email as it has been removed from our warehouse . Online orders are prepared at our central warehouse.


Orders can be canceled free of charge until the moment the shipment becomes effective. If we receive notice of cancellation once the package has already been sent, it will be considered a refund. Returns can be made up to 14 calendar days from receipt of the product according to the specifications below.

The right of return can not be exercised when there are indications that the products have been opened, handled or exposed to inappropriate conditions. It is obligatory to return the protected products correctly, in their original packaging, in perfect condition for later sale.

No package that lacks any of the sender's identification elements (name, surname, address, order number) can not be accepted. The return of the requested products will give rise to the reimbursement of all the amounts paid by the User.

The cost of return will be borne by the user.

Excluded from this case are returns that are derived from our error or from a product defect. In such case, undertakes to exchange the defective product for another equal or refund the amount. You will also be responsible for the costs of return and subsequent shipment.

To make a return, please contact us at 902 327 777 or by sending the attached form, duly filled in, to The User will receive an email acknowledging receipt of the return communication.

We will not accept any changes or refunds if we have not previously received any notification.

8. SECURITY AND CONFIDENTIALITY complies with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, and the regulations on Services of the Information Society and Electronic Commerce, which has adopted the administrative and technical procedures necessary to guarantee the security of the personal data that we collect.

At the moment a customer places an order, his personal data, domiciles and those related to his form of payment are incorporated into our database, being used only to process the order and send information about offers and services of the companies of the company. group that may be of interest to our customers. ensures the confidentiality of the data provided by our clients, since the personal data requested is always strictly necessary. undertakes not to give them any other use than that agreed upon and not to sell or sell them to third parties outside the companies of the group under any circumstances. In any case, customers of may at any time exercise their rights of access, rectification, cancellation and opposition, communicating it in writing to

In this sense, the User is informed and consents to the incorporation of his data to the automated files owned by (Negociants, S.L.U, established in Barcelona, with Agullers, 7, and NIF B-60389731) duly registered with the General Registry for the Protection of Personal Data, and for the automated processing of their data, as a result of the consultation, request or contracting of any service, or any transaction or operation performed, in order to access the information and to the services provided by through the website and, where appropriate, for the maintenance of the contractual relationship, as well as for the sending of offers or advertising and promotional communications of the group companies.

The User declares that all the data provided by him are true and correct, and agrees to communicate to the changes that occur in them. The User has the right to oppose the processing of any of his data that are not essential for the conclusion of the contract and its use for any purpose other than maintaining its contractual relationship.

The privacy policy of guarantees to the User in any case the possibility of exercising their right of access, rectification, cancellation and opposition of their data, notifying by sending an e-mail to the e-mail address eshop @

In addition, and in compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce, will exclusively send offers or promotional and advertising communications electronically to its e-mail address or through another means of communication electronic equivalent, to those Users who have expressly granted their consent. informs the User that you can unsubscribe from this type of communication following the instructions that appear at the end of all our emails or communicating it in writing to the email address


to. Obligations of, undertakes to comply with the following contractual obligations:

Provide with the maximum guarantees to the User, the service requested by the User in accordance with the provisions of the contracting conditions, without any lack of contractual good faith.

To expressly inform the User of the existence of these conditions prior to the commencement of the contracting procedure.

To inform the User, prior to the contracting and in a concrete, clear, precise and unequivocal manner, of the specific characteristics of the requested services, such as the price of the same and the applicable taxes.

Make available to the User a copy of the text of the general conditions.

b. User Obligations

For its part, the User undertakes to:

To carry out the complete compliance with the established conditions of the services provided by, to complete the registration forms prior to the beginning of the contracting procedure with truthful and current information.

Facilitate, correctly the bank data requested by, pay the price of the purchased products, without the submission of a claim exempts you from this obligation.

c. User Rights:

All information provided to the client will be binding on the provider in the terms established by the current legislation.

All users are entitled to the goods they acquire of the category and legal requirements contracted or of that quality that is in direct proportion to the category of the establishment.


The period of validity of the present conditions will be the time that they are published in the Web page and will be applied to the services acquired when these conditions were available.

In any case, reserves the right to modify them unilaterally, without affecting the services contracted by users prior to the modification, except in those cases in which the user has changed or modified the contracted service, in which case the conditions in force at the time of change and / or modification will apply.


If any clause included in these conditions was declared totally or partially null or ineffective, such nullity will affect only that provision or the part thereof that is null or ineffective, remaining in all other conditions.


The access and navigation in this web site supposes to accept and to know the legal warnings, conditions and terms of use contained in her. makes the maximum efforts to ensure that navigation is carried out under the best conditions and to avoid damages of any kind that could be caused during the same.

This web site has been designed to support the most used browsers (explorer, chrome, firefox, safari, opera). is not responsible for the damages, of any kind, that could be caused to the users by the use of other browsers or different versions of the browsers for which the web page has been designed. Access to this web site is done in an unsafe environment, so the information is transmitted in an unencrypted way.

Access to this web site may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that subsequently only the server that implemented it will read. Cookies generally have a limited duration in time. No cookie on this site allows you to contact the user's phone number, email address or any other means of contact. No cookie on this site can extract information from the user's hard drive or steal personal information. The only way, in this web site, that the private information of a user is part of the cookie file is that the user personally gives that information to the server. Those users who do not want to receive cookies or want to be informed of their fixation can configure their browser to that effect. is not responsible or guarantee that the access to this web site is uninterrupted or that it is free of error. Neither is it responsible or guarantee that the content or software that can be accessed through this web site, is free of error or causes damage. In no case will be liable for losses, damages or damages of any kind arising from the access and use of the website, including but not limited to those caused to computer systems or those caused by the introduction of virus. is not responsible for any damages that may be caused to users by an inappropriate use of this web site.


All information contained in, as well as its graphic design and the codes used, are protected by copyright and other rights of protection contained in Royal Legislative Decree 1/1996, of April 12, by which the Revised Text of the Intellectual Property Law is approved. These rights belong exclusively to, or its licensors, therefore, any act of reproduction, distribution, transformation or public communication, as well as any type of transfer, of all or part of the content of this site, is expressly excluded. in general of any object that according to the current legislation is protected by the rules of intellectual property.

All content on the website and all content available through the services provided, including designs, text, graphics, images, video, information, applications, software, music, sound and other files, as well as their selection and layout (the " Content ") are the exclusive property of, or its licensors, with all rights reserved. No part of the" Content "of the website may be modified, copied, distributed, framed, reproduced, republished, downloaded, , published, transmitted or sold in any form or by any means, in whole or in part, without the prior written consent of Whenever the user is entitled to use the website, grants a limited license to use and access the website and the "Content" of the website and to legitimately download and only for personal and non-commercial use, the content of the same, as long as it remains all warnings about copyright and intellectual property intact. You may not upload or republish "Content" of the website on any Internet, Intranet or Extranet site or integrate the information into databases or compilation. Any other use of the "Content" of the website is strictly prohibited.


All trademarks, logos and anagrams shown on this site are the property of or third parties. It is expressly prohibited the use, without prior consent, of any element of that is object of protection according to the current legislation regarding industrial property. In particular, trademarks, trade names, establishment signs, denominations, logos, slogans or any other distinctive sign belonging to may not be used without the written permission of or the third company.

15. JUDICIAL ACTIONS reserves the right to take legal action against users who violate or infringe intellectual and industrial property rights.


This contract will be governed by the Spanish legislation that will apply to what is not provided in this contract as regards interpretation, validity and execution. Any disputes arising from the contracting of products through this WEB will be submitted to the competent jurisdictions determined by the Law. is managed by the company:

Negociants, S.L.U, established in Barcelona, with Agullers, 7, and NIF B-60389731, registered in the Barcelona Mercantile Registry, volume 26436, folio 95, sheet B-103098, inscription 1ª. 2011 © All rights reserved.